I made a reservation for a massage at 11:00am but showed up at 8:30am. The first desk I approached was located outside the spa, in the spa shop where I was asked what my name was and then told, “That will be $140.” I have to say that the man and young girl at the desk weren’t very friendly and this gave me a negative first impression.
I then walked into the women’s spa where I was told to wait at the desk for someone to show me around. Being so early, I was the only person there and it was neat having the place all to myself but I noticed that service was lacking severely. I stood at the desk for 5 minutes before a woman came out and showed me the locker room and then said after I changed to wait in the adjacent Tea Room for someone to show me around. After I had waited about 10 minutes in the Tea Room without someone coming to give me a tour, I proceeded to show myself around. An hour later I noticed attendants showing women around. I suppose if you arrive very early in the morning, you shouldn’t expect any service.
The Spa is for women only. Men have their own spa which is completely separate from the women’s spa therefore, if you feel so inclined, you are welcome to walk around the spa completely naked! Most women, however, opt to wear a bathing suit under the robe that is provided for you. The spa also provides you with slippers to wear during your visit.
The spa is large, nicely laid out, and is decorated with elegance. The Roman Baths are in the very front of the facility and have three jetted pools. One is heated to body temperature, one is frigid, and one is incredibly hot. I personally never saw anyone make it fully into the frigid or scalding pools so they pretty much seem to be an interesting concept that is meant to be aesthetically pleasing and nothing more. There is also a column of water that shoots out from the ceiling, a couple of private shower stalls in the corner, and a few dreamy loungers that are heated but are usually always occupied.